When are you open?
The Voodoo Manufacturing offices and support lines are open Monday through Friday, from 9:30 am to 6:00 pm.
For a list of Voodoo Manufacturing holidays, click here.
How do I know my print is ready?
You will receive a confirmation email when your order is ready for pickup or when it has shipped from our facility.
To learn about more ways to track your order, please click here.
How fast can you make my parts?
Your parts can be made in as little as 24 hours when you choose 1-Day Production during checkout.
Why can’t I select the production speed I want?
Your parts may be too large or may have a print time longer than 8 hours.
To learn more about why a production speed may not be available, click here.
What is the maximum number of copies I can order?
You can order anything between 1 to 100 copies when using our Direct Print services.
For orders of higher quantities, please contact our sales department (646-893-8366) to speak to our Volume Print Specialists or request a quote using this online form.
What files do you accept?
We accept .STL and .OBJ files.
Why does it say my part is too large? How big can my file be?
Our print envelope can successfully fit an object with maximum dimensions of 10.5 X 5.5 X 6 inches.
Click here to learn more about our printing requirements.
For more FAQ categories, use the navigation bar on the left.
For other questions or topics, please visit the following areas of our Help Center: